Yessir, you always knew the letter that announced their holiday schedule would also inform you of the next year's price increases.
What really wound me up was the way they would always slip in their fuel surcharges, after the fact. We used their Worldship software at the shop and it was a rare day to not get an update or two from them. So why couldn't they keep their rates adjusted for the volatile fuel prices in those updates?
I really missed DHL when they stopped their domestic shipping program. I could get product to my customers quicker and often as much as 30% cheaper than UPS. Ron, if you're not reliant on using COD services, look into FedEx. They really have a good program and if they see your volume is increasing, they'll start extending you discounted rates. If you send a lot of product COD, UPS is likely your best bet. As you'll know, I used to ship a LOT of packages, so I'm more than a wee bit familiar with the available services. I'd like to have a nickel for every roll of packing tape I've used. :jawdrop: