fletcherson
Well-Known Member
is anyone receiving parts from wintec? I don't want to trash talk, just wondering if anyone is getting the parts they order.
I totally understand, and am not faulting anyone if the third party chrome shop is a hold up, I have a hard time getting stuff chromed where I live, so I understand. I also appreciate your explanation and I know you have nothing to do with it. But when I am told the parts are done and ready to ship, and told they will be here, I expect at least a return call or email to explain why not or a tracking number. I may be over reacting after the long wait and reading other posts about guys having similar issues. I waited almost a week after the expected delivery date to even call or email. I have left several voice mails and emails over the course of several days without a reply prior to this post. I'm not being unreasonable or impatient. I know the parts are custom made, etc... I have owned and managed small businesses and understand that things do happen, especially with sub contractors and third party vendors, but communication saves a lot of headache. If there is a reasonable explanation, I will be the first one to apologize. Again, I don't want to be a jerk, or trash anyone, I just want the parts or an honest explanation and a refund if they aren't available so I can move on. I do appreciate the work and effort you guys put into the parts. I wish the car didn't have all of the chrome parts on it. It would be much easier and cheaper to reserect it, but it has chrome front and rear suspension, so I didn't want to throw painted parts on it...I will say that chrome is an issue for everyone in the business. A good chrome shop is very hard to find. I know that @RPM doesn't even offer chrome parts he makes and i am sure he doesn't want that headache. We have gone through so many chrome shops over the years from shop went out of business, taking way too long, or they don't respond to voicemail or emails. With that said we have a great chrome shop right now but it depends on how busy they are, how many product we have that chrome shop, if they have big jobs from other customers makes all the difference in the world on turnaround and etc. Chrome is such a headache for many vendors in the industry. A good chrome shop is like a good painter, or upholstery guy. They all work on their time frame and there is no speeding up or think you are going to get more. We just recently found this chrome shop. We used a chrome shop in Louisiana and it was great at first but then turned into a nightmare. I know in my scenario I have been told one date and it didn't happen and told another date and it still didn't happen. We are behind on chrome parts now as we are waiting on our orders to get done. When we have had to try to find chrome shops in the past i called one of the big chrome shops and they told me turnaround was 20-30 weeks. I hope I wasn't ranting and raving but wanted to shed some light on my experience with chroming process and chrome shops.
I read the bad experiences from others after I ordered parts. I thought the issue was due to his chrome sub contractor after talking to Jim, so I let it ride. I try to be understanding and see both sides before reacting, but I am just about past that point. I just want my parts. It's only been since February 16 when I placed the order... Jim Wilkos personally told me that he had the parts back from chrome and was set to ship them two weeks ago and I would have them the following week, that was the week that ended a week ago. No return calls, no return emails. Is wintec still in business? I have a hard time understanding apparent deception. If there is some hardship or explanation, I will take this back. This is a hobby, it shouldn't have to turn into a legal dispute. If there is a hold up a simple explanation seems in order. If they were shipped, a tracking number is merited. I know nobody wants to hear anyone complain, and I don't want to be that guy. I just wonder if anyone is actually getting parts so I can decide what I have to do to keep my project moving and protect my investment. I also noticed that the other posts about this vanished. I understand loyalty to business partners, but reputations should matter. I wouldn't have ordered from them if not for this site. No offense intended.
I totally understand, and am not faulting anyone if the third party chrome shop is a hold up, I have a hard time getting stuff chromed where I live, so I understand. I also appreciate your explanation and I know you have nothing to do with it. But when I am told the parts are done and ready to ship, and told they will be here, I expect at least a return call or email to explain why not or a tracking number. I may be over reacting after the long wait and reading other posts about guys having similar issues. I waited almost a week after the expected delivery date to even call or email. I have left several voice mails and emails over the course of several days without a reply prior to this post. I'm not being unreasonable or impatient. I know the parts are custom made, etc... I have owned and managed small businesses and understand that things do happen, especially with sub contractors and third party vendors, but communication saves a lot of headache. If there is a reasonable explanation, I will be the first one to apologize. Again, I don't want to be a jerk, or trash anyone, I just want the parts or an honest explanation and a refund if they aren't available so I can move on. I do appreciate the work and effort you guys put into the parts. I wish the car didn't have all of the chrome parts on it. It would be much easier and cheaper to reserect it, but it has chrome front and rear suspension, so I didn't want to throw painted parts on it...
Good news on the shipped parts, let us know when you have your hands on it.Ok, got a phone call with an explanation that I won't elaborate on, but I totally understand the hold up. Parts supposedly on the way. At this point, I am fine with it. Sorry for any negative impact that this may have caused. Let me just say that I would have expected some communication, but I do understand that things come up in life that are out of our control and take priority and that's that. After learning what I now know, I am fine with this thread being removed so it doesn't reflect poorly on Jim and wintec. Good luck Jim! Thanks for your help.
I have no chrome ordered and have been waiting 8 1/2 months. A human can be made in that time !!
Fully welded 23 T Frame, I- beam front suspension kit. fully welded 9" ford housing, rear radius rod kit, and 23 T body with floor.what the heck are you waiting on that is 8 1/2 months?
For any interested, I did receive the parts from wintec today. There were only two large chrome parts, the brackets and some fasteners, that were the holdup from chrome. They look decent from a quick glance, one is better than the other, a few pits in chrome, but I think the caliper will hide it. Hard to reach spot, no big deal, I think they will look fine. looks like the rest of the parts are there as well, I haven't began mock up yet. Thanks Jim! Hope all is as well as can be expected.Good news on the shipped parts, let us know when you have your hands on it.
Good news Fletch, glad you are able to move on with your project. I have requested a refund and will keep y'all posted on my efforts. My dream has become a nightmare. The time that has passed since I submitted my order was used to collect parts (brake system, fuel system, electrical system). This way I had a good start when I received my order. There are parts I can order now but they are not really the "nuts and bolts" such as steering components, due to the difference in what chassis/body combo is used. Hopefully I can get this settled and move on, while maintaining my waning motivation in this project.For any interested, I did receive the parts from wintec today. There were only two large chrome parts, the brackets and some fasteners, that were the holdup from chrome. They look decent from a quick glance, one is better than the other, a few pits in chrome, but I think the caliper will hide it. Hard to reach spot, no big deal, I think they will look fine. looks like the rest of the parts are there as well, I haven't began mock up yet. Thanks Jim! Hope all is as well as can be expected.